TechRise Studio is a standalone, client-side desktop software application for Windows. TechRise does NOT operate cloud servers or central databases that store your Facebook OAuth tokens, login passwords, live video feeds, or stream keys. All authentication tokens are stored exclusively on your local computer using hardware-bound Windows DPAPI encryption. Consequently, disconnecting your account in the desktop application immediately deletes the local credentials from your computer.
01. What Data Deletion Means
In accordance with the Meta Platform Terms and user privacy standards, you have the absolute right to delete all data, permissions, and credentials associated with your Facebook / Meta connection in TechRise Studio.
Depending on your setup, "Data Deletion" encompasses three distinct areas:
- Local Device Credentials: Removing the encrypted Meta access tokens, Page Access Tokens, and profile metadata stored on your Windows device.
- Meta Platform Permissions: Revoking the authorization granted to TechRise Studio to interact with your Facebook account and managed Pages.
- Support Communication Records: Deleting any customer service correspondence or diagnostic logs submitted directly to TechRise support.
02. How to Disconnect Facebook from TechRise Studio
You can immediately disconnect Facebook and purge all associated tokens using either of the following methods:
Perform this directly inside the TechRise Studio desktop application:
- Open TechRise Studio on your Windows PC.
- Navigate to Settings > Stream Destinations (or open the Streaming panel).
- Locate the Facebook Live destination card.
- Click the Disconnect button.
disconnectAccount(), which cryptographically purges all Windows DPAPI-encrypted user tokens, page tokens, and runtime memory caches from your computer.
To revoke application authorization directly on Facebook:
- Log in to your Facebook account in any web browser.
- Go to Facebook Settings > Apps and Websites.
- Find TechRise Studio in the list of active apps.
- Click Remove next to TechRise Studio.
- (Optional) Check the box to allow Facebook to delete past posts or videos created by the application, then confirm.
To completely clear all local application data, caches, and configuration settings:
- Uninstall TechRise Studio via Windows Settings > Apps > Installed Apps.
- Alternatively, clear the local Windows Registry key at
HKEY_CURRENT_USER\Software\TechRiseStudio\StreamCredentials.
03. How to Submit a Deletion Request
If you wish to submit an official data deletion or data verification request to the TechRise team, you can do so through our designated support channel:
Primary Request Channel: Send an email to info@etechriseinfras.com
Subject Line: TechRise Studio - Data Deletion Request
Alternative Contact: WhatsApp Support at +91 8696960596
04. What Information the User Should Provide
To help us process your request promptly and accurately, please include the following details in your email:
- Full Name: Your full name or organization name.
- Contact Email / Phone: The email address or phone number used when interacting with TechRise.
- Facebook Account / Page Details: The name of the Facebook Page or Facebook User Account previously connected to TechRise Studio (if applicable).
- Scope of Request: A statement specifying whether you require:
- Verification that no server-side records exist for your account
- Deletion of any customer support history, emails, or communication records
- Technical assistance in purging local Windows DPAPI credentials
05. What TechRise Will Do After Receiving the Request
Upon receiving your data deletion request, TechRise follows a structured response procedure:
Within 24–48 Hours
We acknowledge receipt of your request and assign a tracking reference.
Internal Audit
We confirm zero server-side storage and permanently purge any associated support/communication records.
Written Completion
We send a formal confirmation of completion and provide guidance on Meta app permission status.
06. What Data TechRise Can Delete
Because of TechRise Studio's local-first privacy design, TechRise maintains strict boundaries over what data we can directly delete:
✓ Data TechRise Can Directly Remove:
- Customer support inquiry history and email communication records held in TechRise support systems.
- Any voluntarily submitted diagnostic or setup logs sent to our engineering team.
ℹ Data Stored Exclusively on Your Device:
Facebook OAuth tokens, Page tokens, and local scene presets are stored exclusively in your Windows DPAPI encrypted registry/files. Because TechRise servers never receive these tokens, they cannot be deleted remotely from our servers; you delete them instantly via in-app Disconnect or application uninstallation.
07. What Data Is Controlled by Meta (Must Be Managed via Meta)
TechRise Studio acts strictly as a client broadcasting tool and does not manage or host Meta's cloud infrastructure. The following categories of data are controlled exclusively by Meta Platforms, Inc. and must be managed or deleted directly through Facebook:
- Published Live Streams & Videos: Broadcast videos, recordings, thumbnails, and posts published to your Facebook Profile or Facebook Page. (Manage via Facebook Page > Videos or Meta Business Suite).
- Comments, Reactions & Engagement: Viewer chats, comments, reactions, and audience analytics generated during or after live broadcasts.
- Facebook Account Information: Your Facebook credentials, passwords, profile photos, email addresses, and account security settings.
- Application Authorizations: Platform permissions granted to third-party apps under your Meta account. (Manage via Facebook Apps and Websites Settings).
For more details on Meta's data practices, please consult the Meta Privacy Policy and Meta Terms of Service.
08. Contact Information
For any questions, data deletion requests, or technical inquiries regarding TechRise Studio and Meta platform integrations, please reach out to our official support team:
Etechrise Infras LLP (TechRise)
Official Email: info@etechriseinfras.com
WhatsApp / Phone: +91 8696960596
Address: Vaishali Nagar, Jaipur, Rajasthan, India
Official Website: https://techrise.co.in/